Unlocking our Potential Consultation
*** Please note: this consultation has now closed ***
Over the past few months we have been reviewing the structure of Southern Housing Group, in order to ensure that we are able to deliver the best services we can to our residents at a local level.
We now want to share our plans with you, and to seek your views on what we believe is the best way forward. This website should give you the information you will need to be able to comment on and influence our plans.
Please read the information on these pages and tell us what you think about our plans by 21 May 2010. Your feedback does matter – we want to keep you informed and encourage your input to our future. We will also be sharing your views with the Tenant Services Authority, the government agency which oversees the work of housing associations.
We will update you again about this consultation and how we plan to go forward in Open Door magazine later in the year.
Further information
If you would like to know more about our plans, please download one of the following information leaflets, also sent to your home:
If you would like the leaflet in another language or format please call the Service Centre on 0300 303 1771.
We have also prepared some answers to your frequently asked questions.
How to give your feedback or contact us for further information
- You can fill in the paper feedback form that was sent to you through the post. Please send it back to us at the following address by 21 May 2010. Postage is paid, so you don’t need a stamp.
Unlocking our Potential Consultation
Southern Housing Group
Freepost KE 8547
59-61 Clerkenwell Road
London EC1M 5LA
- You can email us at consultation@shgroup.org.uk
- You can ask us a question
- You can fill in the feedback form online
- You can call 0300 303 1684, and our staff will be happy to answer your questions or can arrange for you to speak to someone locally
- You can speak to our staff at your regional office or sheltered or supported scheme
Any of our staff will be happy to help you. They may not be able to answer your questions straight away, but they will find out the answers and come back to you.
The results of this consultation will be reported back to you in future editions of Open Door.
Remember: to be able to consider your views we need to hear from you by 21 May 2010.