Southern Housing Group

You can contact the service centre for all queries, including to report anti-social behaviour or any form of  harassment.

Service centre:         Open 8am to 8pm Monday to Friday

Email:                          service.centre@shgroup.org.uk

Phone:                         0300 303 1771 - for all mainland residents

                                      0300 303 1772 - for Isle of Wight residents

                                      0300 303 1682 - for Bengali residents

                                      0300 303 1683 - for Turkish residents

Typetalk:  If you have a textphone, you can contact us by calling the RNID's Typetalk service and typing in the message you want passed on to us. TheTypetalk operator will phone us to read out  your message and will then send you our response via your textphone. To use Typetalk (via BT'sTextDirect), prefix the telephone number you're calling with:

• 18001 if you are text user
• 18002 if you are hearing user.

Postal address:        Southern Housing Group
                                      PO Box 643
                                      Horsham
                                      West Sussex RH12 1XJ

                                      DX 57610 Horsham

More information is available on our Repairs and Maintenance page.

For emergencies outside of office hours

If you rent:

• Southern Housing Group residents     08457 573 764 (Homeserve)
• JBHA residents                                         08456 013 225 (Homeserve)
• Isle of Wight residents                             0300 303 1772 (service centre) 

If you own:

• 08456 000 453 (Homeserve) 

Gas emergencies

• Transco  0800 111999

Gas repairs and servicing

• Robert Heath 0800 169 2337 (except for JBHA residents in Berkshire, Buckinghamshire and Wiltshire)
  
  
• JBHA residents in Berkshire, Buckinghamshire and Wiltshire should call the Service centre on 0300 303 1771 option 1
  
  
• Isle of Wight residents should call the Service centre 0300 303 1772
  
  
• Or you can email service.repairs@shgroup.org.uk

Resident involvement

• resident.involvement@shgroup.org.uk
• 0300 303 1771

All other enquiries

General and business  (you can also see our main office locations)

• info@shgroup.org.uk
• 08456 120 021

        Southern Housing Group
        Fleet House
        59 - 61 Clerkenwell Road
        London EC1M 5LA

        DX 138781 Clerkenwell

For Sales enquiries

• sales@shho.org.uk
• 08456 12 12 71

        Southern Housing Group
        Fleet House
        59 - 61 Clerkenwell Road
        London EC1M 5LA

        DX 138781 Clerkenwell

Recruitment

• recruitment@shgroup.org.uk
• 08456 120 021

        Southern Housing Group
        Fleet House
        59 - 61 Clerkenwell Road
        London EC1M 5LA

        DX 138781 Clerkenwell

Southern Space

• space@shgroup.org.uk
• 0300 303 1771

        Spire Court
        Albion Way
        Horsham
        West Sussex RH12 1JW

        DX 57610 Horsham

Procurement 

• contracts@shgroup.org.uk
• 0300 303 1771

        Southern Housing Group
        Fleet House
        59 - 61 Clerkenwell Road
        London EC1M 5LA

        DX 138781 Clerkenwell

Media and communications

• communications@shgroup.org.uk
• 020 7553 6491

        Southern Housing Group
        Fleet House
        59 - 61 Clerkenwell Road
        London EC1M 5LA

        DX 138781 Clerkenwell

Website

If you have any comments or suggestions about our website, or if you can't find the page you are looking for, please email webeditor@shgroup.org.uk and we will do our best to help you.